With rapid increase in urbanisation, it is important to transform the services which are being delivered to citizens through Urban Local Bodies (ULBs). To …

The “Internet of things” (IoT) is becoming an increasingly growing topic of conversation both in the workplace and outside of it. It’s a concept that not only has the …

Robotic Process Automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture …

Custom software (also known as bespoke software or tailor-made software) is software that is specially developed for some specific organisation or other user..

System integration (S.I.) is an IT or engineering process or phase concerned with joining different subsystems or components as one large system. It ensures that …

A geographic information system (GIS) is a framework for gathering, managing, and analysing data. Rooted in the science of geography, GIS integrates many types of …

Online reputation management is the process of controlling what shows up when someone looks you up online. We’ll show you how to identify and clean up …

Cloud computing is an information technology (IT) paradigm that enables ubiquitous access to shared pools of configurable system resources and higher- level …

A help desk is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and …